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The Challenge
Our longstanding client, Caliber Collision required market research support to identify customer growth opportunities.
Unfortunately, the company had neither the staff nor the resources to dedicate to the project.
Our Solution
CornerStone Staffing would provide a team of four-to-five qualified temporary employees, and a manager for the project. Furthermore, they would give the workers access to private workspaces in a CornerStone office, so that they could make their calls without interruption or distraction.
Implementation
CornerStone Staffing recruited, screened, and interviewed experienced customer service representatives who were up to the task. CornerStone then provided the workspace, technology, and resources needed to perform the assignment. Caliber Collision defined objectives, production expectations, and parameters of the project to ensure a successful outcome.
Results
The project was completed two weeks sooner than anticipated and with zero turnover. Caliber Collision acquired the data needed to make informed decisions regarding the best markets to target for expansion. This laid the groundwork for continued success, increased revenue, and improved ROI.
Testimonial
"It is with great pleasure I recommend CornerStone Staffing as Caliber Collision's provider of choice for turnkey project staffing and project management," said Jim Krienen, Director of Talent Acquisition for Caliber Collision Centers. "They delivered the results and exceeded my expectations on a high-visibility special project. CornerStone Staffing provided the staff, supervisor, space, equipment, IT solutions, and training. The quality of the temporary employees was excellent and CornerStone was creative and effective in making our project a success."
About CornerStone Staffing
CornerStone Staffing has served the Dallas-Fort Worth metroplex since 1991. CornerStone specializes in servicing a wide variety of industries including Office Professional, Accounting, Finance, Call Center, Healthcare, IT, and Engineering from 11 offices. CornerStone prides itself in getting it right the first time, leading to superior employee retention, and client satisfaction. They are committed to supporting our community through their core values of compassion, integrity, self-discipline, and faith.
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If you would like more information about CornerStone Staffing, email
steves@CornerStonestaffing.com or visit CornerStone Staffing on the Web at
www.CornerStonestaffing.com.
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