Frontline managers do more than merely keep workers in line. They teach new skills, help customers, answer questions, and respond to issues that arise in the moment. 

At least, they do at the strongest companies. At other organizations, frontline managers are merely cogs in the system – and their untapped potential can drag down the organization rather than propel it forward. 

Translation?  

If you want a more agile, productive and profitable organization, fundamentally redefine what you expect from frontline managers.  

In this eBook, you'll learn: 

• Why frontline managers need the power to coach their teams, 
• How to determine whether your frontline managers have the tools they need to lead, 
• Which tools and opportunities to provide for success,  
• How other companies have reached their goals by elevating frontline managers, and  
• Where to turn for help improving frontline manager performance.