"The only constant is change."
For many, this phrase has never been truer than at this very moment. Our shared landscapes of business, technology, and humanity are warping and shifting at a blinding pace. The cause and culprit are, of course, artificial intelligence (AI).
The progression of AI has already caused major changes in how companies operate and manage their employees. Many people see AI as a potentially limitless tool for streamlining operations and improving efficiency.
But where does that leave your workforce? What impact will AI have on hiring and jobs? Who will have the opportunity to reap the benefits of AI - and who will be left behind?
Only time will answer these questions, but in this article, we'll try to get a head start. From automation to predictive analysis, we'll explore some of the key ways that AI is already being put to work in the workplace and what it means for employers and employees.
When it comes to AI reshaping your workforce, the question isn't if, but how. It's become unavoidably clear that AI has the potential to revolutionize every aspect of our lives, from healthcare to communication to transportation.
But what about your organization? How will it adapt to our new, highly automated reality?
It's not wrong to say that AI has the power to dramatically impact traditional business by automating many of its core functions. But that doesn't mean game over. Organizations that leverage AI tools such as chatbots and predictive analysis will have the opportunity to provide more personalized service and make more strategic decisions. Meanwhile, those who ignore the new technologies may risk falling behind their competitors.
In short, in this new age of AI, businesses - and, more importantly, humans - will do the same thing they've been doing for centuries:
Adapt.
While AI will inevitably replace or change many jobs, its projected adoption will increase demand for certain skills:
Customer service is another arena expected to feel AI's forceful impact. Bloomberg recently reported on a Fortune 500 company that adopted AI early on. They found that:
With chatbots handling routine queries, human service providers can be freed up to solve more challenging issues that require empathy and creative problem-solving - after all, it may be a while before we can teach machines that the customer is always right.
AI is also being used to:
This is just a sampling of the many ways in which AI is impacting the way we work across industries. As workplaces evolve alongside technology, we'll all have new opportunities to learn and grow - opportunities that we can, and must, find a way to embrace.
While algorithms are able to sort through vast amounts of data more efficiently than humans, the companies that will likely see the best results are the ones that use AI not as a replacement for human expertise, but as a tool to help their hiring and recruitment teams.
Here are a few examples of what this might look like:
Throughout this evolution, staffing agencies leverage human expertise and thoughtfully chosen technology to improve talent access and ensure organizations achieve the best results. Here are a few ways they do this:
The rapid development and adoption of emerging AI technologies have sparked heated debates. While ignoring AI's opportunities for improvement and innovation would be shortsighted, ignoring its threats is equally irresponsible.
One of the most pressing challenges presented by AI is job displacement. As technology continues to advance, certain tasks currently performed by humans can, and will, be automated through AI. This doesn't necessarily signal universal layoffs, however. The most successful companies will: Another threat posed by AI is its potential impact on company culture. As we saw with the rise of remote workplaces, new technological advancements will inevitably bring changes in how people work and interact with one another. Companies must ensure they have policies in place that promote healthy communication and collaboration among employees as more duties and processes become impacted by automation.
While these threats should not be taken lightly, it's wise for businesses to approach them proactively rather than reactively. By embracing change and preparing their workforce accordingly, companies can stay ahead of the curve and thrive in an increasingly digital world. Just like when that radioactive spider bit Peter Parker, AI has seemingly given businesses from all industries immense new powers overnight. But, as Uncle Ben told Pete, with great power comes great responsibility. Business leaders must ensure they're leveraging AI's opportunities to improve access to talent and jobs while simultaneously doing their part to mitigate the threats AI poses to our collective humanity. Thankfully, overcoming these challenges isn't impossible. By staying informed on emerging trends and working proactively to address potential issues head-on, businesses can harness the full potential of AI without sacrificing their employees' well-being. One way to accomplish this? Partner with a staffing firm. With decades of experience fostering positive human relations in the workplace, staffing and recruiting professionals are at the forefront of navigating our complex future. A staffing firm's team can leverage their empathy, experience and expertise to help your organization carve a successful new chapter where people and AI collaborate to improve not just business objectives, but human lives. Sources Will AI Be a Force Multiplier for Your Business or Threaten Its Survival?
How AI Will Transform the Workforce
Opportunities AI Offers for Improving Talent Access and Acquisition
Staffing Agencies Combine Cutting-Edge Tech With a Human Touch To Improve Results
Overcoming AI Threats to Your Workforce
How To Achieve Success in the Age of AI