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Is "unbossing" the key to a more agile, cost-effective workforce – or a fast track to leadership chaos and employee burnout?

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May 2025

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"The Great Unbossing":

Strategic Shift - or Risky Gamble

Management Roles Are on the Chopping Block 


In January, United Parcel Service announced it would save over $1 billion by cutting 12,000 manager jobs.  


Citigroup has set plans in motion to eliminate 20,000 roles over the next several years, reducing its management layers from 13 to just eight. 


Companies are shaking up their org charts, cutting layers of middle management in a movement some are calling… 


"The Great Unbossing."  


The goal? More agility, lower costs and empowered employees who don't need a boss looking over their shoulders. And big companies are all in, betting that a flatter structure fuels innovation. 


But is this shift a brilliant evolution? Or a recipe for chaos? 


Without middle managers, employees may struggle with unclear responsibilities, a lack of mentorship and slower career growth. Meanwhile, the managers who remain are stretched thin, taking on heavier workloads that can quickly lead to burnout. And then there's Gen Z – many of whom aren't eager to climb the traditional management ladder, preferring influence over authority. 


The question is, what comes next? 


Keep reading as we break down: 

  • The forces behind The Great Unbossing. 

  • The risks and rewards of this approach. 

  • How your business can adapt without losing momentum. 

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